Cathay Pacific, Hong Kong's flag carrier airline, offers a free cross-boundary shuttle service to its passengers. The shuttle service is available for non-group travellers flying from Hong Kong to various destinations in First Class, Business Class, Premium Economy Class, and Economy Class. The shuttle service is provided by Trans-Island Chinalink Ltd. and CTGBUS, and passengers can book their seats at least 72 hours before flight departure. The shuttle service is also available from specific locations in China to the Hong Kong International Airport.
Characteristics | Values |
---|---|
Shuttle Service | Free cross-boundary shuttle service |
Ticket Sales Period | 18 May 2023 to 9 April 2024 |
Ticket Travel Period | 18 May 2023 to 31 December 2024 |
Booking Time Limit | At least 72 hours before flight departure |
Applicable Flight Routes | From Hong Kong to various international destinations |
Scope of Services | Shuttle service to Hong Kong International Airport from various cities in China |
Baggage Allowance | Subject to Cathay Pacific and shuttle service provider regulations |
Redemption Process | Via Cathay Pacific WeChat mini program, official website, authorised travel agents, or ticket agents in Guangdong |
Shuttle Service Providers | Trans-Island Chinalink Ltd. and CTGBUS |
Pick-Up Locations | Shenzhen, Dongguan, Zhongshan, Guangzhou, Foshan, Jiangmen, and Yunfu |
What You'll Learn
- Cathay Pacific offers a free cross-boundary shuttle service to Hong Kong International Airport from various cities in China
- The shuttle service is provided by Trans-Island Chinalink Ltd. and CTGBUS
- Cathay Pacific City, the airline's headquarters, is located at Hong Kong International Airport
- The 'Cathay Pacific City' bus stop is located outside the Cathay Pacific Airline Store Building
- Cathay Pacific offers complimentary tours and special offers for transferring and extended-stay passengers
Cathay Pacific offers a free cross-boundary shuttle service to Hong Kong International Airport from various cities in China
The free cross-boundary shuttle service is valid for tickets purchased between May 18, 2023, and April 9, 2024, with a ticket travel period ending on December 31, 2024. Passengers are advised to reserve their seats on the shuttle at least 72 hours before flight departure, especially during peak seasons or holidays. The service is provided by Trans-Island Chinalink Ltd. and CTGBUS, and passengers can refer to their websites for the shuttle schedule.
To redeem the free shuttle service, eligible passengers can visit the Cathay Pacific website or authorised travel agents in Guangdong. They will need to enter their personal and booking information, select the pick-up point, and receive an electronic QR code ticket via SMS. This QR code is valid for all scheduled departures from the selected pick-up point, and passengers are advised to call the shuttle service company 20 days in advance to reserve their seat.
Cathay Pacific also offers various experiences and promotions to enhance passengers' time in Hong Kong, including complimentary tours, special discounts, and exclusive offers. These promotions aim to provide transiting and extended-stay passengers with memorable experiences and convenient travel options during their time in the city.
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The shuttle service is provided by Trans-Island Chinalink Ltd. and CTGBUS
Cathay Pacific offers a free cross-boundary shuttle service to its customers. The shuttle service is provided by Trans-Island Chinalink Ltd. and CTGBUS. The service is available to non-group travellers flying First Class, Business Class, Premium Economy Class, and Economy Class from Hong Kong to Europe, Australia, New Zealand, North America, the Middle East, South Africa, Japan, Korea, Singapore, Malaysia, Thailand, Indonesia, Cambodia, India, Sri Lanka, Nepal, and Bangladesh. The shuttle service transports passengers from Shenzhen, Dongguan, Zhongshan, Guangzhou (including Panyu and Zengcheng), Foshan (including Shunde, Sanshui, and Gaoming), Jiangmen (including Xinhui, Heshan, Taishan, Kaiping, and Enping), or Yunfu to Hong Kong International Airport.
To redeem the free cross-boundary shuttle service, eligible passengers can click on the "Land+Air" option on the Cathay Pacific WeChat mini program or Cathay Pacific Official Website. They will need to enter their name, booking reference, or E-ticket number, as well as their mobile number and selected pick-up point. The system will then generate an electronic QR code ticket, which will be sent via SMS. This QR code is valid for all scheduled departures from the selected pick-up point. It is recommended to reserve a seat on the shuttle at least 20 days in advance by calling Trans-Island Chinalink or CTGBUS.
On the day of travel, passengers need to go to their chosen pick-up point and show their electronic QR code ticket to the staff, who will then provide a physical ticket for boarding the shuttle bus or limo. It is important to note that the free shuttle service is for personal use only, and the pick-up point cannot be changed once confirmed.
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Cathay Pacific City, the airline's headquarters, is located at Hong Kong International Airport
Cathay Pacific City includes three 10-storey office buildings, a 23-storey staff hotel, an HSBC branch, a flight training centre with a safety training school, a workshop and storage building, a leisure centre, and an airline stores building. The centre also has a 40-metre (130 ft) steel pedestrian bridge.
The head office of Air Hong Kong is located on the fourth floor of the South Tower of Cathay Pacific City. The headquarters includes the Cathay Pacific Experience museum, which covers 5,000 square feet (460 m2). The main gallery of the museum chronicles the airline's early history, while the second gallery focuses on its development and the third gallery explains its evolution into the contemporary airline it is today.
To access Cathay Pacific City, employees are required to show electronic passes. From Hong Kong city centre, employees can take the MTR to Tung Chung and then take the Long Win Bus route S64 from Tung Chung station. Cathay Pacific City is the second stop. Alternatively, employees can take the Airport Express from Hong Kong, Kowloon, or Tsing Yi stations to the airport and then take the HAS crew shuttle to Cathay Pacific City from the Terminal 1 Ground Transportation Centre.
Cathay Pacific also offers a free cross-boundary shuttle service for eligible passengers travelling on specific routes and classes. This service provides transportation to Hong Kong International Airport from various cities in China, including Shenzhen, Dongguan, Zhongshan, and Guangzhou.
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The 'Cathay Pacific City' bus stop is located outside the Cathay Pacific Airline Store Building
The Cathay Pacific City bus stop is located outside the Cathay Pacific Airline Store Building, which is part of the Cathay Pacific headquarters in Hong Kong. The bus stop is within the Bus Stop Loop on Scenic Road, which links to Scenic Road and Chun Ming Road. This road is located in Hong Kong International Airport, Chek Lap Kok, Islands District, New Territories. The bus stop is easily accessible for those travelling to and from the airport.
The bus stop is for franchised buses only and is mainly served by urban-bound routes. However, it is also the starting point for all Overnight Airbus Routes that go via the Tuen Mun Chek Lap Kok Tunnel Road. The specific bus routes that stop at this station include the NLB routes A35 and N35 to Mui Wo, Citybus routes S52 and S52P to Aircraft Maintenance Area, and LWB routes S64C and S64P to Tung Chung (Yat Tung Estate). The S64 and S64X routes also stop at this station in both directions, and section fares begin at this stop for S64 series routes to Tung Chung.
Cathay Pacific has built a bus shelter at the stop to protect passengers from the rain while they wait. There is also a footbridge located on the first floor that spans the four lanes on Scenic Road and links to Cathay Pacific City.
To access the Cathay Pacific headquarters building, employees are required to show electronic passes. The building includes three 10-storey office buildings, a 23-storey staff hotel, a flight training centre, and an airline stores building, among other amenities.
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Cathay Pacific offers complimentary tours and special offers for transferring and extended-stay passengers
Cathay Pacific offers a range of benefits and add-ons to enhance your travel experience. One notable example is the complimentary tours and special offers available for transferring and extended-stay passengers in Hong Kong.
Complimentary Tours and Special Offers for Transferring Passengers
Transferring passengers with a layover between 3 and 24 hours can take advantage of either a complimentary Airport Express same-day return ticket to Hong Kong city centre or one of three themed experiences:
- 360 Transit in Lantau: This option offers discounted tickets for a round-trip cable car (with express boarding) and entrance to three themed attractions: Stage 360, Motion 360, and 'Walking with Buddha'. It provides a 64% saving, starting from AED 65.
- Flash Visit Hong Kong Disneyland: This option includes a one-day park ticket, offering savings of over 50%, with tickets starting from AED 185 per person.
- Relax at Disneyland Walt's Café: Magical culinary experience where travellers can enjoy either a lunch or afternoon tea at a 60% discount, costing only AED 105.
Complimentary Tours and Special Offers for Extended-Stay Passengers
For extended stays of three to seven nights, Cathay Pacific offers four complementary excursions showcasing the best of Hong Kong:
- Hop-on, Hop-off Open Top Bus Sightseeing Tour: This option includes a one-day 'Classic Ticket', a Star Ferry ticket, a sampan ride, and a choice of a Peak Tram Sky Pass or admission to the sky100 Hong Kong Observation Deck.
- Deluxe Hong Kong Island Combo: Deluxe Hong Kong Island tour, a one-way Airport Express ticket, and a 1GB three-day pre-paid SIM with 25 minutes of local airtime.
- Old Hong Kong Experience: This tour includes an Old Town Walking Tour in Central and a Dukling Harbour Tour.
- Kowloon Cultural & Life Tour: Guided tour of Hong Kong's former industrial district turned gourmet neighbourhood, with pick-up and drop-off at the Hyatt Regency Tsim Sha Tsui Hotel.
Shuttle Bus Services
Cathay Pacific also provides a free cross-boundary shuttle service for eligible passengers travelling from Hong Kong to various international destinations. This service is available for non-group travellers in specific travel classes and can be booked through the Cathay Pacific website or authorised travel agents. The shuttle service operates from several cities and stations in China, including Shenzhen, Dongguan, Zhongshan, and Guangzhou, to Hong Kong International Airport.
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Frequently asked questions
Cathay Pacific offers a free cross-boundary shuttle service to Hong Kong International Airport from Shenzhen, Dongguan, Zhongshan, Guangzhou, Foshan, Jiangmen, or Yunfu. This service is provided by Trans-Island Chinalink Ltd. and CTGBUS and is available to non-group travellers flying First Class, Business Class, Premium Economy Class, and Economy Class from Hong Kong to select destinations.
Eligible passengers can book a seat on the Cathay Pacific free shuttle bus by clicking "Land+Air" on the Cathay Pacific website or WeChat mini program. You will need to enter your name, booking reference, or e-ticket number, as well as your mobile number and selected pick-up point. An electronic QR code ticket will be generated, which you can use to board the shuttle bus. It is recommended to make a reservation at least 72 hours before your flight departure.
Yes, there are alternative transportation options available to get to the Hong Kong International Airport. From the Hong Kong city centre, you can take the MTR to Tung Chung and then take the Long Win Bus (route S64) to Cathay Pacific City. Alternatively, you can take the Airport Express from Hong Kong, Kowloon, or Tsing Yi stations and then take the HAS crew shuttle to Cathay Pacific City from Terminal 1's Ground Transportation Centre.