Greyhound Buses: Packed, Yet Comfortable Travel Option

how crowded are greyhound buses

Greyhound buses are often crowded and delayed. They are also known for being foul-smelling, cramped, and slow. However, they are still a popular mode of transportation for many Americans, especially those who are middle to lower-class and need to make last-minute travel plans. The buses can be very expensive for the level of service provided, and the time spent travelling and waiting can be significant. The buses themselves are often described as decrepit, dirty, and prone to breakdowns, with passengers experiencing various issues during their trips.

Characteristics Values
Number of passengers 18 million annually
Ticket price $110-$140 for a 31-hour bus ride
Delays 5-6 hours on average
Amenities Onboard entertainment, power outlets, WiFi, extra legroom, restrooms
Luggage One carry-on and one stowed bag allowed
Seating Window or aisle seat
Booking Online or through the Greyhound app

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Delays: Greyhound buses are often delayed, sometimes by several hours

Delays are common when travelling by Greyhound bus. Buses can be delayed by several hours, which can be frustrating for passengers, especially if they have connections to make or are travelling to an important event.

There are a number of reasons why Greyhound buses are often delayed. One factor is that Greyhound drivers have a strict schedule to keep, and they will not always wait for passengers who are running late. This can lead to a knock-on effect of delays throughout the day, as a bus that is late arriving at one stop may cause passengers to miss their connection, resulting in further delays as they wait for the next available bus.

In addition, Greyhound's tracking system is not always accurate. In one instance, a bus from New York to D.C. was delayed, yet Greyhound's system showed that the bus had arrived on time. This was due to a driver accidentally recording their arrival time under the wrong bus number. While Greyhound states that they take pride in the accuracy of their data, such discrepancies can cause confusion and frustration for passengers.

Furthermore, Greyhound's "Terms and Conditions of Purchase & Carriage" explicitly state that the company is not responsible for keeping its schedules and that delays may be caused by factors beyond their control, such as breakdowns, road conditions, or weather. While Greyhound promises to make "reasonable attempts" to minimise delays, they do not guarantee on-time arrivals.

To avoid frustration, it is recommended that passengers expect potential delays when travelling by Greyhound bus. This can help maintain a calm mindset if a bus is running late. Additionally, passengers should consider scheduling their trip to arrive at their destination a day or two in advance if they have an important event or appointment, to account for any potential delays.

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Overcrowding: Buses can be overcrowded, with passengers squashing into aisle seats

Overcrowding is a common issue on Greyhound buses, with passengers often facing a squashed and uncomfortable journey. With a maximum capacity of 56 people, Greyhound buses can be crowded, especially during peak travel times. The standard coach buses, which are the most common type, have 47 seats, while the newer models can have up to 55 seats. This means that passengers are often left squeezing into the aisle seats, with little room to move.

Greyhound buses operate on a first-come, first-served basis, so it is essential to arrive early to secure a window or aisle seat. Passengers are advised to reach the station at least an hour before departure to ensure they get a seat, and this can lead to a scramble for the best spots. The lack of assigned seating means that passengers with large luggage or those travelling in groups may take up more than their fair share of space, impacting the comfort of others.

The issue of overcrowding is further exacerbated by the design of the buses. While Greyhound has removed a row of seats from its newer buses, the seating arrangement remains similar to that of an airplane, with rows of single seats on one side and double seats on the other. This layout can be problematic for larger passengers or those travelling with families, as they may struggle to find adjacent seats, leading to a crowded and uncomfortable journey.

Additionally, the buses often make long-distance trips, and passengers may be travelling for several hours at a time. The combination of a crowded bus and extended travel time can lead to a challenging and tiresome experience. Passengers may have to deal with limited legroom, difficulty in accessing their carry-on luggage, and a lack of personal space.

To avoid the issue of overcrowding, passengers are advised to consider travelling during off-peak hours or upgrading to a premium bus, which offers more comfortable seating options and additional amenities.

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Poor hygiene: Buses and stations are unhygienic, with dirty bathrooms

Greyhound buses have gained a reputation for their unhygienic bathrooms, which are often compared to dirty portable toilets. The bathrooms, located at the rear of the bus, are basic, with no running water or flushing toilets. They are only cleaned at certain stops, so if passengers make a mess, the bathroom may remain in an unsanitary state for hours.

The bathrooms are described as smelling unpleasant, with a strong odour of dirty diapers, cheap cigarettes, and other unappealing scents. The cleanliness of these bathrooms is heavily dependent on the previous users, and it is not uncommon for them to become messy and unsanitary.

To avoid the unsanitary conditions, some passengers opt to use the bathrooms at the bus stations or during meal breaks. However, even these alternatives can be less than satisfactory in terms of hygiene. The bus stations themselves may be located in rough areas, and passengers are advised to stay inside the stations for their safety.

The issue of poor hygiene is not limited to the bathrooms alone. The buses themselves can be dirty, and passengers are advised to bring their own blankets or jackets to avoid direct contact with the seats.

To maintain basic hygiene, it is recommended that passengers bring their own supplies, such as wet wipes or antibacterial hand wipes, to clean their hands and surrounding areas after using the bathroom.

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Safety: Theft is common, and stations can be in unsafe areas

Greyhound buses are an affordable and convenient way to travel across North America, with a vast network of stations and routes. While most people who travel via Greyhound never encounter any issues, theft is a common occurrence, and stations can sometimes be located in unsafe areas. To ensure a safe journey, it is important to take certain precautions and remain vigilant.

Firstly, it is crucial to keep your valuables hidden and secure. This includes money, jewellery, electronics, and other expensive items. Keep these items out of sight and only take out what you need. Return them to your pocket or carry-on bag as soon as you finish using them. Avoid leaving valuables unattended, especially when charging your phone at a charging station. Try to keep your wallet somewhere on your person that is not easily accessible to pickpockets, such as in a money belt or hidden in your socks or shoes.

Secondly, always keep your luggage with you at all times, whether you are on the bus or at the station. Do not leave your bags unattended, even for a short period. This includes when going to the restroom, exploring outside the station, or during meal and bathroom breaks. If you need to leave your bags momentarily, ask a Greyhound employee or security guard to watch them for you. Some stations also offer lockers for rent to store your bags securely.

Thirdly, be cautious when sharing information with strangers. While it is natural to strike up conversations with fellow passengers on long bus trips, avoid sharing details about your final destination, accommodation, or travel plans. Providing this information may give potential thieves or harm-doers a timeline or opportunity to act. Instead, try to give the impression that you have friends or family meeting you and that you will not be alone. If a stranger makes you feel uncomfortable, feel free to move to another seat or notify the bus driver.

Additionally, be vigilant and aware of your surroundings, both inside and outside Greyhound stations. Unfortunately, some stations are located in unsafe areas, and it is not uncommon for individuals to frequent stations with the intention to steal from or target unsuspecting passengers. Stay inside the station, especially after dark, and avoid wandering too far from the station premises. If you need to go outside, ask a fellow traveller or Greyhound employee to accompany you. Always keep your luggage with you, even when using the restroom. If you feel uncomfortable or unsafe, seek out a security guard, Greyhound employee, or the service desk for assistance.

Lastly, follow Greyhound's safety guidelines and recommendations. Greyhound has implemented comprehensive safety policies and procedures to ensure a secure environment for its passengers. This includes strict enforcement of the "no smoking" rule, prohibition of weapons or hazardous materials, and requirements for passengers to wear seatbelts. By adhering to these guidelines, you can help contribute to a safer travel experience for yourself and others.

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Passenger experience: Passengers can be surly, and ex-prisoners sometimes travel on Greyhound

Greyhound buses are a common mode of transport for ex-prisoners in the US. In the past three years, around 5000 minimum-security inmates have travelled between prisons and to their homes on Greyhound buses and other bus lines. These ex-prisoners are usually near their release date and are deemed "a minimum security risk". They are also typically non-violent offenders.

While some bus operators are unhappy about this practice, it is difficult for bus drivers to do anything about it. Inmates on furlough can wear ordinary clothing, so they are indistinguishable from other passengers. The Federal Bureau of Prisons has defended this practice, stating that using their staff or any other type of escort would be an unnecessary cost to the taxpayer.

The experience of travelling on a Greyhound bus can be varied. While some passengers may be ex-prisoners, others could be tourists or people travelling for business. The buses can be too hot or too cold, and the bathrooms can be unhygienic. It is recommended that passengers bring their own blankets or jackets, not only for warmth but also as a barrier between themselves and their seatmates.

Greyhound stations are often located in rough areas, and passengers are advised to stay inside the stations, especially at night. Theft is also a concern, with people frequenting Greyhound stations to steal luggage. Passengers are advised to keep their valuables with them at all times and to only bring carry-on luggage that they can easily manage.

Overall, travelling on a Greyhound bus can be an affordable and convenient way to get around, but passengers should be prepared for potential challenges and take the necessary precautions to ensure a safe and comfortable journey.

Frequently asked questions

Greyhound buses can be crowded, with some passengers reporting that they had to sit in the aisle due to overbooking. However, it is worth noting that this may vary depending on the route and time of travel.

Seats on Greyhound buses are typically described as cramped and narrow, with limited legroom. Some passengers have reported issues with broken seats and bloodstains. It is recommended to bring your own blanket or jacket to use as a barrier between yourself and the seat.

Yes, you can reserve your favourite seat when booking your ticket. Window or aisle seats are available.

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