Victor's Flight Story: A Decade Of Business Excellence

Fly Victor has been in business since 2011, when it was founded by Clive Jackson as an on-demand private jet charter business. The company is headquartered in London, England, and offers its services to over 40,000 destinations in 157 countries. With access to over 7,000 aircraft worldwide, Fly Victor provides its clients with a wide range of options, from Light Jets to luxurious Head of State aircraft. The company has undergone several leadership changes over the years, with the most recent change occurring in November 2023 when Clive Jackson and Toby Broke-Smith stepped down as directors.

Fly Victor was founded in 2011 by Clive Jackson

Fly Victor, an award-winning private jet charter service, was founded in 2011 by Clive Jackson. The company offers unrivalled service and transparent quotes to its customers. With access to over 7,000 aircraft worldwide, Fly Victor provides its clients with a wide range of options to choose from, including Light Jets, Ultra-Long-Range Jets, and Luxurious Head of State aircraft.

The company's registered office address is in London, England, and it operates as a private limited company. Fly Victor's nature of business is classified as non-scheduled passenger air transport (SIC: 51102). The company has undergone several name changes, initially incorporated as HUNTERSTONE INVESTMENTS LTD in January 2010, before changing to its current name, FLY VICTOR LTD, in August 2010.

Clive Jackson, the founder of Fly Victor, played a significant role in the company's direction until his termination as a director in November 2023. During his tenure, Jackson steered the company towards sustainability and innovation in the private aviation industry.

Fly Victor has received recognition for its commitment to sustainability. It was the first private aviation company to offer Sustainable Aviation Fuel (SAF) for every booking worldwide, empowering customers to reduce their carbon emissions. The company's climate action strategy guides customers towards choosing the most fuel-efficient aircraft through transparent fuel burn disclosure.

In addition to sustainability, Fly Victor prioritises customer satisfaction and convenience. Each customer is assigned a dedicated account manager who provides assistance and advice throughout the booking process and even after the flight. The company also offers instant price estimates, in-app flight management, and access to detailed information about the aircraft before booking, including operator name, safety information, and aircraft photos.

With its focus on sustainability, innovation, and customer satisfaction, Fly Victor has solidified its position in the private jet charter industry, catering to clients seeking a luxurious and environmentally conscious flying experience.

The company offers an award-winning private air charter service

Fly Victor has been in business since 2011, when it was founded by Clive Jackson. The company offers an award-winning private air charter service, providing access to over 7,000 aircraft worldwide. From Light Jets to luxurious Head of State aircraft, Fly Victor can cater to a range of preferences and requirements.

The company's private air charter service is known for its transparency, with world-class technology giving customers access to every detail before booking, including tail number, operator name, safety information, aircraft photos, and interior amenities. Fly Victor also discloses the operator, aircraft details, and cancellation terms when quoting a trip, ensuring customers have all the information they need to make an informed decision.

In addition to its transparency, Fly Victor's private air charter service stands out for its sustainability initiatives. The company was the first private aviation company to offer Sustainable Aviation Fuel (SAF) for every booking worldwide, allowing customers to reduce their carbon emissions. Fly Victor also provides transparent fuel burn disclosure, guiding customers to choose the most fuel-efficient aircraft. The company's commitment to sustainability extends beyond the use of SAF, with initiatives such as the Pay Here, Use There model, which has been successful in encouraging customers to voluntarily purchase SAF and reduce their carbon emissions.

Fly Victor's private air charter service also offers a high level of personalisation and convenience. Each Fly Victor customer is assigned an experienced, dedicated account manager who provides assistance and advice throughout the entire process, ensuring a seamless experience. The company's 'free to use, free to choose' marketplace allows customers to fly exactly when, where, and how they want, with access to a wide array of private jets.

Overall, Fly Victor's award-winning private air charter service combines transparency, sustainability, and personalisation to provide a seamless and customised experience for its customers. With a range of aircraft options and a dedication to sustainability, the company offers a unique and innovative approach to private air travel.

It has access to over 7,000 aircraft worldwide

Fly Victor is an award-winning private air charter service that offers its customers access to over 7,000 aircraft worldwide. This includes a range of jets from Light Jets to luxurious Head of State aircraft. With such a wide range of options, Fly Victor provides its customers with the flexibility to choose the aircraft that best suits their needs.

The company's access to this extensive fleet of aircraft sets it apart in the private aviation industry. Whether customers are looking for a cost-effective option or seeking the lap of luxury, Fly Victor's large network of aircraft enables them to cater to diverse requirements. This extensive network also ensures that customers can find an aircraft that aligns with their specific needs, whether they are travelling for business or leisure.

The variety of aircraft available through Fly Victor means that customers can select the most suitable option for their journey, taking into account factors such as the number of passengers, the distance travelled, and the desired level of comfort and amenities. The company's ability to offer such a diverse range of aircraft enhances its reputation as a comprehensive and reliable private air charter service.

In addition to the sheer number of aircraft available, Fly Victor also stands out for its commitment to sustainability. The company is the first private aviation provider to offer Sustainable Aviation Fuel (SAF) for every booking, empowering customers to reduce their carbon emissions when flying privately. This initiative demonstrates Fly Victor's dedication to environmental responsibility and sets a precedent for the industry to follow.

With its access to over 7,000 aircraft worldwide, Fly Victor offers customers unparalleled choice, flexibility, and the ability to make informed decisions about their private air travel. The company's commitment to transparency and sustainability further enhances its reputation as a trusted and innovative leader in the private aviation industry.

The company has a commitment to sustainability and climate action

Fly Victor, an award-winning private air charter company, has been in business since 2011. The company is committed to sustainability and climate action. This commitment is evident in their industry-leading initiatives and partnerships that promote the use of Sustainable Aviation Fuel (SAF) and reduce carbon emissions.

Fly Victor was the first private aviation company to offer Sustainable Aviation Fuel (SAF) for every booking worldwide, empowering customers to take ownership and responsibility for their carbon footprint. The company's climate action strategy guides customers to choose the most fuel-efficient aircraft through transparent fuel burn disclosure. In addition, Fly Victor enables the purchase of Neste MY SAF™ for all bookings, contributing to a more sustainable future for private aviation.

The company's dedication to sustainability goes beyond its fuel offerings. With access to over 7,000 aircraft worldwide, Fly Victor provides detailed information to customers before booking, including tail number, operator name, safety information, aircraft photos, and interior amenities. This level of transparency ensures that customers can make informed choices and trust that they are flying with a company committed to sustainability.

Fly Victor's commitment to sustainability and climate action extends to their partnerships as well. The company has partnered with Neste, a leading provider of Sustainable Aviation Fuel, to introduce the Neste Impact initiative. This initiative enables corporates to purchase SAF directly from Neste, reducing their carbon emissions and contributing to a more sustainable future for aviation.

In addition to their partnerships, Fly Victor actively participates in conferences and events to promote sustainability and climate action. For example, their co-CEO, Toby Edwards, has participated in panels and interviews to discuss the company's commitment to sustainable aviation fuel and their innovative 'Pay Here, Use There' model. This model has paved the way for other businesses in private and commercial aviation to embrace responsible aviation practices.

Fly Victor's dedication to sustainability and climate action is evident in every aspect of their business, from their fuel offerings to their transparent booking process and industry partnerships. The company is committed to driving change and educating others about the importance of reducing carbon emissions in the aviation industry.

Fly Victor has a mixed bag of reviews, with some customers reporting issues

Fly Victor is a private jet charter service that offers its customers access to over 7,000 aircraft worldwide. The company has a mid-range rating of 4.0 out of 5 stars based on 38 reviews. While some customers have praised the company for its transparency, safety, and customer service, others have reported issues with the company's pricing, customer support, and overall management.

On Trustpilot, Fly Victor has received a mix of positive and negative reviews. Some customers have praised the company for its excellent service and dedication, claiming that their personal account managers went above and beyond to meet their needs. One customer commended Fly Victor for its handling of COVID-related paperwork and expressed satisfaction with the overall experience. Another customer highlighted the company's transparency, stating that they disclose essential details such as operator information, aircraft specifics, and cancellation terms upfront.

However, several negative reviews on Trustpilot indicate issues with pricing, customer support, and refunds. One customer reported unexpected last-second fees, claiming that the company tried to blackmail customers with additional charges. Another customer shared a similar experience, mentioning strange price calculations and unexpected extra costs. There are also complaints about the company's lack of response to negative reviews and its failure to reimburse customers in certain situations.

Reviews on FlyerTalk forums further highlight mixed experiences with Fly Victor. One customer reported issues with flight availability, as their booked flight turned out to be unavailable, and they had to book with another broker at a lower price. Another customer described their experience as "only half of an experience" due to the company's lack of response to their inquiries and failure to provide the requested information.

Additionally, reviews from former and current employees on Indeed reveal concerns about mismanagement, poor work-life balance, and disorganization within the company. Employees have reported a lack of qualified leaders, frequent policy changes, and a toxic work environment. These reviews suggest that internal issues within the company may contribute to the inconsistent customer experiences reported by Fly Victor clients.

Overall, while Fly Victor has received some positive feedback, there are also a significant number of negative reviews highlighting issues with pricing, customer support, refunds, and internal management. These mixed reviews indicate that customers' experiences with the company can vary considerably, and potential customers should consider both the positive and negative feedback before making a decision.

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