Paying For Ct Transit Bus Rides: Easy Options

CTtransit offers a variety of payment options for its bus services in Connecticut. These include cash, ticket, and pass options, with passes available for purchase online, at sales outlets, or on the bus itself. CTtransit also offers a Token Transit App, which allows riders to purchase passes on their smartphones, including 2-hour, 31-day, and 10-ride passes. Additionally, CTtransit accepts the Go CT Card on its express buses, and certain tickets and passes can be purchased at Stop and Shop customer service desks.

Paying by cash

CT Transit accepts cash payments for bus fares. However, it is important to note that bus operators and fare boxes cannot make change. Therefore, passengers must ensure they have the exact fare ready when boarding the bus. The fare boxes accept flat, unfolded $1, $5, $10 and $20 bills, as well as US coins (except 50¢ pieces). Passengers should insert coins and bills one at a time.

For local service fares, CT Transit offers a two-hour pass and an all-day pass. The two-hour pass is a single fare option and includes unlimited free local service transfers. To purchase this pass on the bus, passengers should first press the "Get 2-hour pass" button before depositing their money. The all-day pass must also be purchased on the bus, and passengers should press the "Get All-Day Pass" button before depositing their money.

For express service fares, the minimum fare begins at the 2 Zone rate, and the fare amount depends on the number of zones travelled. Cash payments for express fares also require one payment transaction for each pass.

In addition to purchasing passes on the bus, passengers can also buy passes with cash at the CTtransit Customer Service and Sales Outlets in downtown Hartford, New Haven, and Stamford. The outlet in Hartford is located at State and Market Streets, adjacent to the Old State House, and is open Monday to Friday from 7 am to 6 pm and Saturday from 9 am to 3 pm. The New Haven outlet is located on the New Haven Green at Chapel Street and has the same operating hours as the Hartford location.

Passengers can also purchase passes with cash at the CTtransit Customer Service and Sales Outlet on the Passageway from North State Street at the Stewart B. McKinney Transportation Center. This outlet has the same payment options and operating hours as the previously mentioned locations.

Paying by card

CTtransit offers several ways to pay by card. You can use your Visa, Mastercard, or Discover card to purchase passes or tickets online, by mail, or in person at a sales outlet.

Online

To buy your tickets or passes online, visit the CTtransit website. You can also download the Token Transit App on your smartphone to purchase different pass options, including a 2-hour pass, a 31-day pass, an All-Day pass, and 10-ride passes.

By Mail

You can also mail in your payment by completing an order form or the ADA Ticket Book form and sending it to the following address:

> Prepaid Fares Coordinator

> CTtransit

> PO Box 66

> Hartford, CT 06141-0066

Make your check payable to CTtransit or include your Visa/Mastercard/Discover card information.

In Person

If you prefer to buy your tickets or passes in person, you can visit the CTtransit Customer Service and Sales Outlets in downtown Hartford, New Haven, and Stamford. These outlets accept payment by cash, check, or Visa/Mastercard/Discover.

Additionally, you can purchase your passes or tickets at selected Stop and Shop customer service desks, as well as from sales outlet partners like CVS and 7-Eleven stores, which offer Go CT card account reloads.

Please note that exact change is required when purchasing passes or tickets, as bus operators and fare boxes cannot make change.

Using the Token Transit app

The Token Transit app is a convenient way to purchase bus passes for CT Transit without having to carry cash or cards. The app is available for download on both the Apple App Store and Google Play Store.

Once you have downloaded the app, you can purchase various pass options, including a 2-hour pass, a 31-day pass, an All-Day pass, and 10-Ride passes. The app accepts payments through your smartphone, so you don't have to worry about having exact change or carrying a separate wallet.

To use the Token Transit app, simply download it from your app store and create an account. You can then browse the available pass options and select the one that suits your needs. Add your payment method, and you're ready to purchase your pass. The app also provides step-by-step instructions and FAQS to guide you through the process.

It's important to note that the Token Transit app is not currently accepted on Express buses, so you'll need to use a different payment method if you're travelling in the Express zones. Additionally, make sure you have your pass ready to show the bus operator when boarding, as they may request proof of payment.

The Token Transit app offers a hassle-free way to pay for your CT Transit bus fare, so you can focus on enjoying your ride.

Buying tickets in-person

CT Transit tickets and passes can be purchased in person at the CTtransit Customer Service and Sales Outlet in downtown Hartford, New Haven, and Stamford. In New Haven, the sales outlet is located on the New Haven Green at Chapel Street. In Hartford, the sales outlet is located at State and Market Streets, adjacent to the Old State House. The hours for both locations are Monday to Friday, 7:00 am to 6:00 pm, and Saturday, 9:00 am to 3:00 pm. They are closed on major holidays.

You can also purchase tickets and passes on the bus in the New Britain and Bristol areas. However, please note that exact change is required for purchases made on the bus.

Additionally, selected tickets and passes can be purchased at customer service desks at certain Stop and Shop stores, as well as from sales outlet partners such as North East Transportation (NET) Offices in Watertown and the Grand News Convenience Store in Waterbury.

When purchasing tickets and passes in person, accepted payment methods vary by location. The CTtransit Customer Service and Sales Outlets accept cash, check, or Visa/Mastercard/Discover. The North East Transportation (NET) Offices and the Grand News Convenience Store accept cash only. Be sure to have the exact fare ready, as bus operators and fare boxes cannot make change.

By purchasing your tickets and passes in person, you can take advantage of the convenience of having a physical ticket or pass in hand and avoid potential delays associated with other purchase methods.

Buying tickets online

CTtransit offers a variety of ticket and pass options that can be purchased online. These include 2-hour passes, all-day passes, 3-day passes, 5-day passes, 7-day passes, 31-day passes, and 10-ride tickets. These tickets and passes can be used interchangeably on CTtransit or CTfastrak buses.

To purchase your passes or tickets online, visit the CTtransit website. The website accepts payments made with Visa, Mastercard, or Discover cards. Please allow 5-7 business days to receive your order.

You can also download the Token Transit App on your smartphone to purchase passes, including 2-hour passes, 31-day passes, all-day passes, and 10-ride passes. The app is available for download on the Apple App Store and Google Play Store.

Additionally, you can purchase your tickets and passes online from selected customer service desks at certain Stop and Shop stores.

Frequently asked questions