Greyhound Bus: Where To Purchase Tickets Easily

Greyhound Lines is a popular American bus company that has been offering an extensive network of bus routes across the United States, Canada, and Mexico since 1914. With over 1,300 buses and 16 million passengers annually, it is the leading city-to-city bus travel option in the United States. Greyhound is known for its low-cost, reliable, safe, and environmentally-friendly travel solutions, serving 48 states and 1,600 cities. Tickets can be purchased online through the Greyhound website or mobile app, as well as in person at various sales points. The company offers flexible booking options, allowing passengers to reserve their favourite seats and easily manage their bookings.

Greyhound's website and app

Greyhounds Website and App

The website and app offer flexibility, catering to those planning ahead or making last-minute bookings. The e-ticket system means boarding is hassle-free, as your phone is your ticket.

You can book your journey on the Greyhound website or app by searching for your preferred route and selecting from the available schedules. The app allows you to see more schedules, increasing your options for low fares.

Booking in advance on the Greyhound app or website is recommended to secure the best rates. You can pay online using debit or credit cards, or in person with cash at selected locations. The app also offers exclusive discounts, providing further opportunities to save on your travel costs.

The Greyhound app provides added convenience by allowing you to show your ticket directly from your phone. There is no need for printing or checking in, as the app generates a QR code for the driver to scan.

In addition to booking features, the Greyhound app offers live trip updates, keeping you informed about the status of your journey. This feature ensures that you have up-to-date information right in the palm of your hand.

The Greyhound website and app are user-friendly tools that simplify the process of planning your trip. With their help, you can easily find the best fares, book your preferred schedule, and manage your booking. The app also adds convenience and cost-saving benefits, making your travel experience more enjoyable and affordable.

Greyhound stations

Greyhound has thousands of destinations across America, with stations and stops in various locations. There are three types of places where you can board or disembark from a Greyhound bus: official Greyhound stations, partner stations, and curbside stops.

Official Greyhound stations are stations with Greyhound branding that are operated by Greyhound staff or representatives. Some of these stations are part of larger transportation centers, such as the NYC Port Authority Bus Terminal, which has a Greyhound ticket counter and waiting area within the location.

Partner stations are bus stations belonging to Greyhound's partner bus companies. You can buy tickets and board the bus at most of these locations, but some are just drop-off points. The facilities and opening hours vary depending on the size of the station.

Curbside stops have limited facilities and no ticket-buying options or staff assistance. Some are simply marked with a curbside sign, while others may have a waiting area.

Some notable Greyhound stations include:

• San Antonio Bus Station, Texas
• Atlanta Bus Station, Georgia
• Houston Bus Station, Texas
• New York Port Authority, New York
• Chicago Bus Station, Illinois
• Salt Lake City Intermodal Trans Center, Utah
• Boynton Beach Tri Rail Station, Florida
• Greyhound Bus Terminal, Evansville, Indiana

Third-party websites

Greyhound bus tickets can be purchased through third-party websites such as Busbud, which is an official partner of Greyhound. Busbud allows you to compare prices, amenities, and schedules across different bus companies, including Greyhound. You can also find reviews, schedules, prices, station locations, services, promotions, and deals on Busbud.

Another third-party website is Google Play, where you can download the Greyhound app to book your bus tickets. The app offers features such as bus trip schedules, seat assignments, live trip updates, and exclusive app-only discount offers.

Through these third-party websites and apps, you can easily purchase Greyhound bus tickets and take advantage of their additional features and services.

Third-party apps

Greyhound has partnered with several third-party apps that allow customers to book official Greyhound bus tickets. These apps provide an easy and convenient way to purchase tickets, offering various features such as trip planning, payment options, and special discounts. Here is an overview of some of the third-party apps:

• Busbud: Busbud is an official partner of Greyhound, offering a user-friendly platform to book Greyhound bus tickets. The app provides a comprehensive search engine, allowing users to find and compare Greyhound bus tickets from a wide range of options. Busbud also provides dedicated customer support 24/7.
• CheckMyBus: CheckMyBus is a third-party app that offers Greyhound US bus tickets along with connections to over 2,000 cities worldwide. The app provides a user-friendly search engine to find the best connections, destinations, payment methods, and user reviews. CheckMyBus also allows users to rate their trip experiences and share them with other travellers.
• BusTickets.com: BusTickets.com is a premier partner of Greyhound Bus Lines, making it fast, easy, and convenient to book bus travel. The app offers a mobile-friendly interface, enabling users to book last-minute travel without any additional fees. BusTickets.com also provides valuable travel tips and information for a seamless booking experience.
• Other Third-Party Apps: In addition to the above-mentioned apps, Greyhound tickets can also be purchased through other third-party platforms such as Flixbus (for Canada customers) and Greyhound.com.mx (for customers in Mexico). These platforms provide localised booking options and accept payments in Canadian dollars and Mexican pesos, respectively.

By leveraging these third-party apps, customers can conveniently purchase Greyhound bus tickets, take advantage of special offers, and access additional travel-related services. These apps enhance the overall booking experience, providing flexibility and ease of use for travellers planning their journeys.

Phone

You can book your Greyhound bus ticket by phone. Greyhound offers a toll-free phone number to book your ticket over the phone, although a $20 fee applies. The number is operational 24 hours a day, 7 days a week. The number to call within the United States is 1-800-531-5332, and from outside the United States, it is 214-849-8100.

If you are travelling in a group of 10 or more, you can also get in touch by phone to book your tickets and may be eligible for a group discount. The number to call is 1-844-GRP-TRIP (1-844-477-8747). This line is open 8 a.m. to 4 p.m. Central Time, Monday to Friday, and closed on Saturdays, Sundays, and major holidays.

You can also call Greyhound to change an existing ticket, report a lost or damaged item, or request a refund for a trip delay. To change a ticket, visit the Manage My Booking section of the Greyhound website. You can also cancel your ticket up to 15 minutes before departure and receive a refund in the form of a voucher. If your trip has been delayed by more than 120 minutes, you can contact Greyhound to request a refund.

For customers with disabilities, Greyhound provides a dedicated TTY or TDD phone line for those who need to call by text phone. The number is 1-800-345-3109 and is open 24 hours a day, 7 days a week.

Frequently asked questions